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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- camera error can't connect to camera

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02-28-2017 08:09 AM
Hi! @david2911, Thanks for stopping by HP forums!
I understand that you get an error- Can't connect to camera on your tablet.
Don't worry I will try to help you out.
Did you make any changes on your tablet?
Please try the steps recommended below.
Visit Android Settings.
Click on Apps (usually under devices)
Find the Camera app and tap on it.
Tap on Clear Cache and Clear Data and confirm your action.
Restart the phone or force stop and disable enable camera before giving it another try.
To wipe the cache partition:
Power off the device.
Hold the volume down + power button to start the phone.
You will see the Android robot under maintenance.
Use the volume button to navigate to Recovery mode.
Press the power button to enter.
Press and hold the power button and then press volume up button.
Find the option that says wipe cache partition using volume buttons and press the power button to perform the action.
Perform a factory reset.
Navigate to Android Settings.
Under Personal go to Backup & reset.
Tap on Factory data reset.
Let me know if this helps!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
