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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2017 02:33 PM

HP Recommended
Product: HP Elite Pad
Operating System: Microsoft Windows 10 (64-bit)

I have an Elite Pad with Windows 10 Pro on it.  Remote desktop has not been working.  I reimagied the machine to factory defaults. 

I joined the network domain. 

I connect to the MiFi Device from verizon to get internet access. 

I successfully connect the Cisco AnyConnect VPN. 

I then try to use remote desktop to connect to the server like we do on our other tablets. 

I get to the point that it asks for the password for connecting to the server (Windows Security Window)

I type the password and hit enter

This one Elite pad says not responding.

even if I leave it for an hour it is still not responding.

 

I also Tried

 

connect direcly to the network with an etherent cable

use remote destop to connect to the server

Windows Security box pops up

type in the password

hit enter

Wait

(Not Responding)

 

in both instances I am logged on to a domain user that can connect remotely to the server on any other device.

I tried to uninstall the HP Security application.  I logged on as the local admin, it still said I did not have permission to uninstall it.  I have a domain policy that turns off the firewall for domain users.  So I know the windows firewall is not in the way it is turned off.

 

 

 

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