google not working

[Shailey]

Hello Team, 

oflate, i am not able to access google web or supported features / app on my device. message i received is "Google is not responding"  "Unfortunately Chrome is stopped". 

while accessing google map - my device hang and automatically shut down.. 

please share the reason and solution for the same at the earliest. 

[Jeet_singh]

Hi @Shailey,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I see from the post that you are having issues with google features not working on your HP Slate 7. Don't worry, we'll work together to find a solution for you,

Let's start off by performing a Hard reboot: 

A hard reboot can resolve many startup issues. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the tablet.

If the tablet does not start, continue with the next step.

Next thing, I would suggest here is to perform a Factory reset on the tablet, using this link.

I hope this should do the trick. Let me know how it goes for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,