how to fix hp touchpad: blacked out screen that does not turn on.

[jhan]

I had the same problem but I way able to fix it myself. In fact I am blogging here now w my fixed hp touchpad now!!
I don't know much about electronic but I do know that our touchpad is stuck in some mode and is lost and needs rebooting. However our touchpad lacks power maybe because of low battery last time we used it?...I don't know..but here is what I came up with. For those of you who had used external drive will know what I am talking about but the concept is same. Here is what u need. Desktop computer or laptop computer. U need to find out which of the USB port gives the most strongest power. (Often left side of desktop backside port, laptop on the side w less number of USB ports).
1. Plug in ur touchpad to pc. Ur pc will recognize ur touchpad as USB and will want to install something. Let it do so.
2.After when that's done reboot ur over WITH TOUCHPAD STILL LINKED to pc. As the over reboot push the cetner button w power button at same time as ur pc reboot. Than u will see an USB logo on ur touchpad.
3. Ur touchpad now is in power! Unplug it from pc and get a wall charger and charge it while u do the next step.
4. hold the volume up button w power button at same time. U should see a blue screen for less than one second. Than an hp log. Ur.now in safe mode. U don't enter to mess anything up so turn it off by using the power button once again.
5. Finally turn it back on and give urself a treat. U have just solved ur problem!

hope this helped. If not shoot me an email and I will fill u in w more detail or something...
Or comments below could help too. Positive feedbacks I hope ;-)

Post relates to: HP TouchPad (WiFi)

[WyreNut]

Glad your solution worked for you, but to properly charge a TouchPad, you need to use the charger that was included with the device!

Many "black screens" have been caused by HP shipping defective micro USB cables with the device - I received one myself with a brand-new unit, and it failed to provide a charge.

Just about all USB ports cannot provide enough mA to fully charge it.  USB ports are usually limited to 500mA, while the charger outputs 2,000mA.

WyreNut

[jhan]

I see where u r coming from. I agree with u. However the purpose of hooking the touchpad to pc is to aid the touchpad to reboot. See it as if u r in maize and u r stuck (blackscreen ) and u have no idea what to do so u just stand there w blank face. Pc will help to guide the touchpad to find it's way to reboot mode. The purpose of unplugging it and using the wall charger at later stage is to give touch pad enough power it needs to stabilize itself. So yes we do have to use the factory given charger but not when screen is blacked out NCAA it will not know it needs to charge.
Thanks for the comment 😉

[jhan]

Typo again!!! NCAA =bc =because.
Hate my auto spell check ^^

[WyreNut]

@jhan:  Please edit your original posts using the "Options" button instead of posting extra unnecessary posts.

 Thanks.

WyreNut

[Bravo0163]

How do you solve the problem is my Windows 7 PC (which is a POS HP product) cannot load the device driver for my HP touchpad? Thanks for your time