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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-03-2016 09:37 PM

HP Recommended
Product: slate 21-k100
Operating System: Android 4.2 Jelly Bean

My hp slate 21-k100 has gotten extremely slow. When I open apps or even settings, it takes up to a minute to open - often I'll get the message "not responding" asking if I want to wait or end the app. It was never fast when new, but it's gotten to the point where it's unusable. Normally I'd think this would be a hard drive problem but it doesn't have a HD, right? It's eMMC?

 

Is there anything I can do?

 

Thanks!

1 REPLY 1

‎04-03-2016 09:53 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

I have an older HP TouchPad that I installed Android onto it.  When it displays the behavior you describe, it means it's time to go to Settings/Storage/Cached Data.  Tap this button, and it will clear out a lot of "cobwebs"

 

Be sure you close out any apps that might be open in the background, and if you feel the "Big Hammer" approach may be needed, then a Factory Reset may be in your future...

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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