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HP Recommended

hp touchpad

1 REPLY 1
HP Recommended

Hello Shirleyannb2, Welcome to the HP Support Community!

 

There are a few things you can try, but no definite fix exists for this problem.  😞

 

There are several other threads already discussing this topic, but they all say the same things:
 
--Check your charger.  Many of the USB cables supplied by HP were fragile, and break easily.  Try another micro-USB cable with a charger that supplies 2 amps (2,000mA).  If using an HP charger, check the prongs on the transformer - they are removable, and if twisted out of position no current will flow.
 
--Try all the resets - simple (hold both the power and center button for 15 - 20 seconds until the HP logo appears).   Advanced (press and hold the power, center, and volume down together until logo appears.  May give the option to completely erase the unit!)
 
--Use a TouchStone to charge the device if you suspect the female charging port on the TouchPad has been damaged.  
 
--As a last resort, try using the tpdebrick-v004 program.  This is a difficult, but doable re-flash of the device using a computer running Ubuntu, and a program from this link.  

http://rootzwiki.com/topic/38786-tpdebrick-v004/

I revived one of my touchpads using this method.

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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