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I have an HP12C calculator but I need to find the serial number and product number because I have a warranty problem. how do I find it? I think my serial number is {Personal Information Removed} (not sure) but I don't find the product number?

1 ACCEPTED SOLUTION

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HP Recommended

I just looked at the pictures for my account, it says "Awaiting Approval" for the JPG now, but the GIF should be OK. Perhaps that was the problem.

 

Edit: "Awaiting Approval" has dissapeared for the JPG now, so it shold be viewable now too.

-Bart
_________________________________________________________
calculator enthusiast

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6 REPLIES 6
HP Recommended

Hi,

 

The numbers can be found as in this picture:

 

undefined

-Bart
_________________________________________________________
calculator enthusiast
HP Recommended

I cannot open the gif file? (have a mac)

HP Recommended

Here is a JPG format:

 

undefined

 

 

 

Is GIF a general problem with Mac's? I must remember that & post JPG in futre.

-Bart
_________________________________________________________
calculator enthusiast
HP Recommended

I just looked at the pictures for my account, it says "Awaiting Approval" for the JPG now, but the GIF should be OK. Perhaps that was the problem.

 

Edit: "Awaiting Approval" has dissapeared for the JPG now, so it shold be viewable now too.

-Bart
_________________________________________________________
calculator enthusiast
HP Recommended
thanx! now the product number is clear for me! strangely there is no serial number on my calculator. but I find it on my invoice

HP Recommended

It is a silver foil sticker, it probably fell off. If you still have the packaging, it should be on there too. Fortunately it is recorded on the invoice and you still have it.

 

It is a bit stupid of HP to put a sticker on textured plastic. The old calculators had the number stamped into the plastic.

 

All the best.

-Bart
_________________________________________________________
calculator enthusiast
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