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MS01
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"A disk read error occured" this is showing on the screen everytime i opened it.plz fix it

HP Recommended
Microsoft Windows 7 (64-bit)

I have an issue while starting my laptop .A phrase is appearing everytime i opened it " A disk read error occurred" press ctrl+alt+del .... Something like that

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Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@MS01 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

Did you run a hardware test on the computer using the F2 key during a restart?

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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