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HP Recommended
G6Q88UAR Model 13-R010DX
Microsoft Windows 10 (32-bit)

Does anyone have any idea where I can get a replacement screen for my

HP Split 13 x2 Detachable PC Model 13-R010DX, Product G6Q88UAR  ?

I ordered one from NewEgg and it is too long.  All I could find are 13.3" which is about .3" too long.

I am open to suggestion, as I don't want to retire this PC over a cracked screen.

Thanks!

1 REPLY 1
HP Recommended

Hi @dk513,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are looking for a replacement screen for your HP Split 13 x2 notebook. Don't worry I'll try my best to help you with this,

 

After reviewing your post, I did go through the product specifications and found that it's 13.3-inch diagonal HD (33) WLED- backlit IPS touchscreen display (1366 x 768). For more information, please visit this link.

 

Next thing, I did look for the part number, which is 766002-001, you could either purchase this part online through our HP Part store website or you could purchase it through online retail. 

 

For more details on the part number, you can go through the Maintenance and service guide of this laptop, using this link.

 

If you finding any difficulty, you could as well contact our HP phone support who could help you in placing an order. Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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