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sarathvenu5
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unable to identify software solution

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HP slate 7 voice tab HSTNH-b20c
Android 8.0 Oreo and older

My tab (HP slate 7 voice tab HSTNH-b20c model) is corrupted after the update and unable to identify software solution (update file ) from the website ( https://support.hp.com/in-en/drivers/selfservice/hp-slate-7-voicetab/6825090/model/6967699?ssfFlag=t...)

 

restore to default completed 

 

Recovery mode details

Android system recovery <3e>

V1.01.11_20150713.453.2

 

While updating ( error )

 

E:footer is wrong

E:signature verified failed

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Echo_Lake
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Message 2 of 2
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@sarathvenu5
Thank you for posting on the HP Support Community.

 

Thank you for posting on the HP Support Community.

I appreciate your efforts to try and resolve the issue. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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