unable to perform factory reset

[isepakat]

unable to perform factory reset ( erase all data )for HP  voice tablet  slate 6 II  ,i tried so many time pressing power button &

vol +  together.only appear HP logo and the hang up...please help

[sandytechy20]

@isepakat

Welcome to the HP support community.

Try the steps mentioned in this HP document:- Click here

If the issue persists, I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.