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Chromebook 11 G5 EE
Chrome OS

I'd like to use the blue characters that are on the multi-lingual keyboard. I've tried using ctrl, Shift, alt, Search key, etc. all different combos of each and all of those. Nothing works.

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I figured it out. It’s a couple combos of keys and it’s for “French - Canadian French keyboard”. Since we're in Canada this makes sense. 🙂

 

For the keys that have 3 characters just pressing it gives you the bottom-right character, shift+key gives the one above that, and alt gr + key gives you the middle character.

 

The alt gr + key is the combo for the middle blue character on any keys that have just the one blue.

 

Thanks for your help. 🙂

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Hi @kmckinnon

 

Welcome to the HP Support Community. I'd be happy to assist you with the keyboard issue. 

 

To set your keyboard language, try these steps - 

 

1.) At the bottom right, select the time.

2.) Select Settings Settings and then Advanced.

3.) Optional: To add another keyboard language, select Language and then Add languages. Choose your language(s) and select Add.

4.) In the "Languages and input" section, select Input method and then Manage input methods.

5.) Check the boxes next to the keyboard languages you'd like to use.

6.) Select Back Back.

7.) Select the keyboard language you want to use. You’ll see "Enabled" listed under the current keyboard.

8.) Optional: To see all your keyboard language options on your desktop, turn on Show input options in the shelf.

 

To switch between keyboard languages, try these steps -

 

If you have more than one keyboard language turned on, you’ll see the language you’re using next to your account photo.

 

1.) At the bottom right, select the time.

2.) Select your keyboard language Input.

3.) Choose the keyboard language you want to use.

 

Note: You can also switch your language by pressing Ctrl + Shift + Space until you see the language you want. To switch back, press Ctrl + Space

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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I tried adding languages but I still can't access the blue characters on the keyboard. I attached a picture of the keyboard that's on these Chromebooks. 

I know on laptops there's a "Fn" key to access keyboard characters like this but there isn't one on the Chromebook. 

20200219_083258.jpg

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@kmckinnon

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this issue. 

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

I figured it out. It’s a couple combos of keys and it’s for “French - Canadian French keyboard”. Since we're in Canada this makes sense. 🙂

 

For the keys that have 3 characters just pressing it gives you the bottom-right character, shift+key gives the one above that, and alt gr + key gives you the middle character.

 

The alt gr + key is the combo for the middle blue character on any keys that have just the one blue.

 

Thanks for your help. 🙂

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