Chromebook drive full even after Powerwash

[Dustin707]

I have a 32GB Chromebook that is always at 30GB full. Even after a power wash, or using the Chromebook reset usb tool. Logging in with a guest account, or an actual user. I have multiple others of the same model and they sit under 10GB after a power wash. 

Does anyone have any other ideas of how or why it will not clear the drive? It makes the device almost unusably slow after logging in and a couple extensions load. 

Thanks,

Dustin

[Dilip_18]

Hi@Dustin707,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing drive issues with the HP Chromebook 11A G8 Education Edition.

I have a few recommendations 

• Go to chrome://drive-internals [<----type that into the Browser], scroll down the page to Metadata, and press the "clear local data" button. Restart the machine..
• Delete files you don't need from your Chromebook. Remember that you can move files to Google Drive if you want more space.
• Clear your browsing data and download history.
• Uninstall apps you're not using.
• Remove any extra user accounts from your Chromebook.

If you're almost out of disk space, a message will show that says, "Device is low on space: Free up space or select data may be automatically deleted." You might also have problems with:

• Downloading files
• Loading webpages
• Changing or saving settings, like passwords
• Adding new user accounts to your Chromebook
• Using Android apps

Hope this helps! Keep me posted. 

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