Deletion of user-created variables when resetting

[Michael178]

The User's Manual for the hp Prime calculator says that data in variables will not be deleted when resetting the calculator. This holds true for built-in variables, such as those named by "X" or "C", but doesn't for user-created ones, such as "CC1". On both my G2 and my earlier Prime, resetting them by either inserting a paperclip into the rear hole or by pressing the "On" +"Symb" keys erases the contents of all user-created variables; in fact, it even makes the calculator forget that they are variables.

Is there a simple work-around for this (other than re-storing the desired values into the variables)? If not, I suggest that hp include a fix for it in the next Prime software update.

[MayS]

Hi @Michael178 !

Hope you are doing good 🙂

The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/. Or if you need technical support for your calculator visit: https://www.hp.com/calculators.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

Regards,

MayS.