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- HP Community
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- Tablets and Mobile Devices
- HP Connectivity Kit doesn't see my HP Prime calculator

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08-21-2022 07:31 PM
Have recently purchased an HP Prime graphing calculator. I have also downloaded the latest version of the HP connectivity kit. However, after installing it on my MAC, the calculator does not show up in the App. It states 'no calculator connected'. I have also tried to enter "startup" mode by holding the SYMB button while pressing the reset button on the back.
08-22-2022 08:06 AM
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/. Or if you need technical support for your calculator visit: https://www.hp.com/calculators.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
