-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices
- HP ELITEPAD 1000 G2 BLACK SCREEN AFTER BIOS UPDATE

Create an account on the HP Community to personalize your profile and ask a question

09-10-2021
11:49 AM
- last edited on
09-13-2021
10:40 AM
by
JessikaV
Hi,
I started a bios update in my HP Elitepad 1000 G2 tablet and while it's continuing, suddenly power went off and after that I tried to restart my tablet, but nothing has happened. (When plugging in, I hear that the tablet is on and see the light on windows icon)
After my black screen problem, I learned that the problem caused because of lacking a bios in my tablet. So I tried to reinstall the bios with/without a usb.
1) After closing my tablet, started it pressing (windows key+ B key) --> nothing happened
2) After closing my tablet, started it pressing (windows key+ V key) --> nothing happened
3) After closing my tablet, started it pressing (B key) --> nothing happened
Then I installed the bios driver from this link:
https://support.hp.com/tr-tr/drivers/selfservice/hp-elitepad-1000-g2-tablet/6629138
After that, I created a bios recovery usb, plugged it in the dock/keyboard's usb socket of the tablet seperately and tried these all steps on both of them.
1) After closing my tablet, started it pressing (windows key+ B key) --> nothing happened
2) After closing my tablet, started it pressing (windows key+ V key) --> nothing happened
3) After closing my tablet, started it pressing (B key) --> nothing happened
So, I think I tried everything that you explained in your videos here:
https://www.youtube.com/watch?v=t3S3KgcT-Ao
https://www.youtube.com/watch?v=zjAZ0DTX3aI
Do I need a different way for my tablet to see the usb. I mean, "either the tablet don't see the usb or I don't have the right files" as I understood. How can I solve my problem, please direct me to a new and exact solution.
Thanks in advance.
