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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

My screen worked perfectly yesterday until lunch, closed the screen, opened it back up and it was very dim, I had to use a flashlight to see background. Took screen apart to check all connections. Any advice on fix

1 REPLY 1
HP Recommended

Hello @CNCTECH 

Sorry to hear that you are having problems ... I would like to help you.

This indicates that screen backlight is defective

 

Recommendation and solution

 

In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
- [Always recommended] The function of the fan(s) must be checked

The internal display cable that goes from motherboard to screen has to be checked or replaced

The screen has to checked or replaced

- Short circuit test

- General cleaning ...

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

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