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- HP Community
- Archived Topics
- Tablets and Mobile Devices
- HP Elite 2 screen dim low

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09-16-2022 06:57 PM
My screen worked perfectly yesterday until lunch, closed the screen, opened it back up and it was very dim, I had to use a flashlight to see background. Took screen apart to check all connections. Any advice on fix
09-18-2022 11:42 AM
Hello @CNCTECH
Sorry to hear that you are having problems ... I would like to help you.
This indicates that screen backlight is defective
Recommendation and solution
In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
- [Always recommended] The function of the fan(s) must be checked
- The internal display cable that goes from motherboard to screen has to be checked or replaced
- The screen has to checked or replaced
- Short circuit test
- General cleaning ...
HP warranty valid -> Contact HP Support for service repair
HP warranty expired:
If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.
Good luck
