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HP Recommended
HP Prime
Microsoft Windows 10 (64-bit)

I own and use the Prime. Stumbled across this CAS flaw previously. Contacted HP Office Supplies (Which seems to be resposible for the Prime series now) and got no response. Following is screenshot of Prime giving false results and desktop Giac/XCAS giving correct results. Therefore I would like to request new Prime firmware with upgrade. This problem seems severe as the this equation is extremely simple and therefore it is only reasonable to asuume that this flaw would affect the way other calculations are done inside the CAS.

Jerryxu_0-1664530765763.png

 

Jerryxu_1-1664530954879.png

 

 

1 REPLY 1
HP Recommended

Hey @Jerryxu 🙂

 

The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/. Or if you need technical support for your calculator visit: https://www.hp.com/calculators.

 

 

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

Regards,

 

MarcusC

I work on behalf of HP.
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