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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2021 06:09 AM

HP Recommended
Product: HP Prime G2 Graphing Calculator
Operating System: macOS 10.14 Mojave

Hello,

 

I am using the HP Connectivity Kit to download firmware updates for HP Prime.

The recent update 20211126 is downloaded fine for G1, but the file for G2 HP_Prime_Calculator_G2_Firmware_20211126.zip is corrupt "could not read 1464 bytes from compressed file"

I found no way to let someone at HP know about the problem and let them fix it.

Any idea how to do this?

Category:
4 REPLIES 4

‎11-30-2021 02:37 PM

HP Recommended

I have the same issue. Let me know if you find a fix!

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‎12-01-2021 01:43 AM

HP Recommended

I am experiencing the same issue. I have the "2.1.14592" version of the HP Connectivity Kit and am running it on a Windows 10 computer. I have updated my Prime using the Kit before without issue but every time I try I get the same message "could not read 1464 bytes from compressed file" If anyone can help it would be greatly appreciated.

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‎12-06-2021 10:42 AM

HP Recommended

I have G2.  I have am having same issue.  I performed a factory reset.  My HP Prime is 20211125.  Will not upgrade.

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‎12-09-2021 04:11 PM

HP Recommended

my update for 

20211126 is corrupted too 😞

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