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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-29-2018 08:24 AM - edited ‎11-29-2018 12:18 PM

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@GuttormO wrote:

Installation of the HP Print Service Plugin is refused with the accompanying message that a previous version of the app is installed already. No further information about the app is given. ShowBox Mobdro TutuApp I cannot detect this app on my phone, and uninstalling the corresponding Samsung plugin does not alleviate the problem. So, how can I find the app giving rise to the problem - or otherwise circumvent this error?

Thanks.

to install the plugin. Since HP Smart hasn't worked I suppose as per definition no software changes have been made.

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‎11-29-2018 09:03 AM

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That's right. Of course unrelated apps have been installed and uninstalled, but none interfering with the HP Print Service Plugin (as far as I can fathom). As you will understand, the problem is that the error message gives no clue to any possible remedial action on my part.

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‎12-10-2018 01:21 AM

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Following the latest Android software updates installation of the HP Print Service Plugin finally succeeded.

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