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Microsoft Windows 11

Hi!

I can't find anywhere solution to my issue, so I put it here. My new bt mouse HP travel mouse after pairing with my win11 is not working correctly. When CPU usage is high, coursor have some kind of low refresh or stutter. When CPU usage is minimum mouse works fine. I have last year laptop lenovo, so I doubt blouetooth protocol is too weak. Bateries in mouse are new, surface is ok. I think it must be connecion with CPU but is it possible to fix this. Maybe mouse is broken? ...

1 REPLY 1
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@KamilC89 wrote:

.... When CPU usage is high, coursor have some kind of low refresh or stutter. When CPU usage is minimum mouse works fine...


@KamilC89 

 

That is very normal, when CPU is going up, not just the mouse, everything will go slowly

 

Regards.

BH
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