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‎11-09-2020 10:26 PM - last edited on ‎11-10-2020 04:29 AM by Retired

HP Recommended
Product: N5y09ua#aba
Operating System: Microsoft Windows 10 (32-bit)

Help.  My hard drive crashed. Is it possible to retrieve the original windows product key. The hard drive is inaccessible and I'm trying to avoid buying win 10 software.

 

Thanks 

Frank

[Personal Information Removed]

1 REPLY 1

‎11-10-2020 07:19 AM

HP Recommended

Hi, Frank:

 

If you want to clean install W10, you don't need the product key because it is in the BIOS of the PC.

 

Make bootable installation media using the media creation tool from the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f300-notebook-pc-series-touch/8961458/model/1...

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