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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-23-2019 12:12 AM

HP Recommended
Product: HP Stream 8
Operating System: Microsoft Windows 10 (32-bit)

Hello! I recently was able to fix my HP Stream 8 after two years of leaving it untouched since it was broken. Now, I have a new problem I am facing with this tablet and that is that I cannot install this touchscreen driver known as "Goodix Touch Controller Driver".  When I got through the agree page and all that, now it is the installaion bit. 

 

But everytime I try to install the drivers, all I find is this from a command pop-up:

c:\swsetup\SP72185>echo off

Start install GoodixTouchDriver...

Initialize the enviroment

The system cannot find the file specified.

The system cannot find the file specified.

Could Not Find c:\windows\inf\gt9*.bin

.\GT*.bin

The system cannot find the file specified.

      0 file(s) copied.

copy Touchsetting.gt to c:\windows\inf

      1 file(s) copied.

Scanning for new hardware.

Scanning completed.

Updating drivers for ACPI\GDIX1001 from c:\swsetup\SP72185\package\GoodixTouchDriver.inf.

devcon.exe failed.

GoodixTouchDriver installation failed !

Press any key to continue...

 

Any solutions for this? Let me know on why it is happening.

Cheers.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2019 06:18 PM

HP Recommended
@chuck213 wrote:

Hello! I recently was able to fix my HP Stream 8 after two years of leaving it untouched since it was broken. Now, I have a new problem I am facing with this tablet and that is that I cannot install this touchscreen driver known as "Goodix Touch Controller Driver".  When I got through the agree page and all that, now it is the installaion bit. 

 

But everytime I try to install the drivers, all I find is this from a command pop-up:

c:\swsetup\SP72185>echo off

Start install GoodixTouchDriver...

Initialize the enviroment

The system cannot find the file specified.

The system cannot find the file specified.

Could Not Find c:\windows\inf\gt9*.bin

.\GT*.bin

The system cannot find the file specified.

      0 file(s) copied.

copy Touchsetting.gt to c:\windows\inf

      1 file(s) copied.

Scanning for new hardware.

Scanning completed.

Updating drivers for ACPI\GDIX1001 from c:\swsetup\SP72185\package\GoodixTouchDriver.inf.

devcon.exe failed.

GoodixTouchDriver installation failed !

Press any key to continue...

 

Any solutions for this? Let me know on why it is happening.

Cheers.

 

Late response but thank guys,but however I already solved the problem. All I did was install this which for whatever reason made my tablet work such as my touchscreen and also audio because it also didn't work, I may have installed something that also did the trick but after this got installed, my tablet restarted in potrait mode and everything worked,:

 

https://www.microsoft.com/en-nz/download/details.aspx?id=48145

 

Thanks for replying those that did but this did the trick.



View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎01-25-2019 12:09 PM

HP Recommended

@chuck213


Welcome to HP Support Community

 

May I know from where are you downloading the driver?

 

If you require any HP drivers, I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

    Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎02-09-2019 06:18 PM

HP Recommended
@chuck213 wrote:

Hello! I recently was able to fix my HP Stream 8 after two years of leaving it untouched since it was broken. Now, I have a new problem I am facing with this tablet and that is that I cannot install this touchscreen driver known as "Goodix Touch Controller Driver".  When I got through the agree page and all that, now it is the installaion bit. 

 

But everytime I try to install the drivers, all I find is this from a command pop-up:

c:\swsetup\SP72185>echo off

Start install GoodixTouchDriver...

Initialize the enviroment

The system cannot find the file specified.

The system cannot find the file specified.

Could Not Find c:\windows\inf\gt9*.bin

.\GT*.bin

The system cannot find the file specified.

      0 file(s) copied.

copy Touchsetting.gt to c:\windows\inf

      1 file(s) copied.

Scanning for new hardware.

Scanning completed.

Updating drivers for ACPI\GDIX1001 from c:\swsetup\SP72185\package\GoodixTouchDriver.inf.

devcon.exe failed.

GoodixTouchDriver installation failed !

Press any key to continue...

 

Any solutions for this? Let me know on why it is happening.

Cheers.

 

Late response but thank guys,but however I already solved the problem. All I did was install this which for whatever reason made my tablet work such as my touchscreen and also audio because it also didn't work, I may have installed something that also did the trick but after this got installed, my tablet restarted in potrait mode and everything worked,:

 

https://www.microsoft.com/en-nz/download/details.aspx?id=48145

 

Thanks for replying those that did but this did the trick.



Was this reply helpful? Yes No

‎02-10-2019 10:32 AM

HP Recommended

@chuck213

 

I'm glad you got this issue sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎06-25-2019 11:09 AM

HP Recommended

What did you install? I am having similar issues with an old tablet I just reinstalled windows 10 on.

Was this reply helpful? Yes No
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