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- I try to on my laptop now but is not displaying.....just bla...

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09-08-2020 12:34 PM
I try to on my laptop now but is not displaying.....just black scream.....with a light on the keyboard..... Hp 15. please help me any solution to it?
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Accepted Solutions
09-11-2020 03:03 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- What is the exact issue you are facing?
- Do you see any blinking lights on the keyboard?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-11-2020 03:03 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- What is the exact issue you are facing?
- Do you see any blinking lights on the keyboard?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-11-2020 11:43 AM
Sure, I will definitely help you. Help me with the requested information so that I can provide you with an accurate solution.
Cheers!
The_Fossette
I am an HP Employee
