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- HP Community
- Archived Topics
- Tablets and Mobile Devices
- Is it possible for me to update my HP Slatebook to Android 4...

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12-24-2018 03:59 AM
I recently received this HP SlateBook and when I tried to download Google Docs and Presentations, it said that my device is no longer compatible with the apps since it requires Android 4.4 or later, therefore I tried to update my SlateBook but it said that there were no updates available. Therefore I wonder if there is a way for me to update my SlateBook to a later version?
Solved! Go to Solution.
Accepted Solutions
12-27-2018 10:31 AM
I see that you were interacting with @The_Fossette. I'd like to help.
I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee
12-25-2018 12:25 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that you want to know how to update the Android OS on your Slatebook.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specifications of your Slatebook and see that the latest Android OS available for your Tablet is Android 4.3. You can download this version from the below link.
https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67258.exe
Hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-25-2018 01:19 PM
Hi!
Thanks for your quick response.
Does this mean that I will not be able to update my SlateBook to a newer version? Or is it possible that HP might release a new update for this particular model? And if so, how big are the chances of this happening, considering the age of this model?
12-25-2018 03:27 PM
It is great to have you back and your patience is greatly appreciated.
Yes, you will not be able to upgrade the Android OS on this tablet. I am not sure whether an update will be released for this tablet and I do not have any information about the software updates.
I recommend you keep an eye on the HP website, if a newer version of the operating system is released it will be available on the website.
Hope that answers your question.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
12-27-2018 10:31 AM
I see that you were interacting with @The_Fossette. I'd like to help.
I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee
10-17-2019 09:49 AM
There are no updates available.
HP abandoned their Android device owners... 😞
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
