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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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My  Cannon Printer has gone off-line, how do I get it back on-line

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Thank You

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Ugh! Did not work only finds fax and not printer. I do not have the options you are telling me to do on a mac. Nothing in Hp support will let me click on it.
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Hi DianneFrank,

 

I understand your printer if offline. If you restart the printer and computer and then try to add it back in.

APPLE
On the upper left corner of the computer desktop, click the Apple menu icon  and then click System Preferences on the drop-down menu.
1. Click Print & Fax in Mac OS X 10.6 or Print & Scan in OS X 10.7 to open the Printers list.
2. In the Printers list, select your HP printer, and then click the Minus button  to delete it.
3. Exit all open windows or programs, and then restart the computer.
4. When the computer restarts, click the Apple menu icon  and then click System Preferences on the drop-down menu.
5. Click Print & Fax to open the Printers list.
6. If the printer does not automatically add to the Printers list, click the Add button.
7. Select your HP printer from the list, and then click Add . After a few seconds, the printer displays in the Printers list.
8. Try printing again.

 

Hope it helps.

Thanks

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My HP printer has frequently gone offline. I am told to right click and click the option "printer online. this option does not appear when I right click. How do I get the printer back online.

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Screan and curse, turn everything off and do something else for a while, like take a quick vacation to the Phillipines where hotel prices may be affordable for a while.

 

Then REBOOT.

 

Sometimes the simplest actions are the least stressful and "often" the most successful.  Don't hold me to that, please.

 

--Scott, in Flowery Branch, GA.

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how do I get my printer back online. I am printing wireless

 

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Please try rebooting...off...on.  Sometimes the simplest answer works.  And sometimes not; worth a shot.

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@lesilove1 wrote:

How do I get my printer back online?


 

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I Have gone onto Devices and Printers and clicked Printer but  "Go on Line" does not appear - what is next/alternative step please ??

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