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- My printer is offline, how do I get it back on line?

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11-07-2013 02:05 PM
Hi DianneFrank,
I understand your printer if offline. If you restart the printer and computer and then try to add it back in.
APPLE
On the upper left corner of the computer desktop, click the Apple menu icon and then click System Preferences on the drop-down menu.
1. Click Print & Fax in Mac OS X 10.6 or Print & Scan in OS X 10.7 to open the Printers list.
2. In the Printers list, select your HP printer, and then click the Minus button to delete it.
3. Exit all open windows or programs, and then restart the computer.
4. When the computer restarts, click the Apple menu icon and then click System Preferences on the drop-down menu.
5. Click Print & Fax to open the Printers list.
6. If the printer does not automatically add to the Printers list, click the Add button.
7. Select your HP printer from the list, and then click Add . After a few seconds, the printer displays in the Printers list.
8. Try printing again.
Hope it helps.
Thanks
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11-11-2013 06:44 PM
Screan and curse, turn everything off and do something else for a while, like take a quick vacation to the Phillipines where hotel prices may be affordable for a while.
Then REBOOT.
Sometimes the simplest actions are the least stressful and "often" the most successful. Don't hold me to that, please.
--Scott, in Flowery Branch, GA.
