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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-04-2021 08:47 AM

HP Recommended
Product: Palm
Operating System: Microsoft Windows 10 (64-bit)

I have been successfully syncing my Palm Desktop to the CompanionLink app on my iphone for years.  However, last week the Tasks and Memo data went "missing" on the Palm Desktop.  I tried to restore from a previous backup, but the Task and Memo data still doesn't display on the Palm Desktop, eventhough the datafile shows a high gb count.   But my Address data shows up in the Palm Desktop. 

 

Any suggestions for troubleshooting?  I'm not super technical. 

Category:
2 REPLIES 2

‎07-12-2021 08:39 AM

HP Recommended

HI@Ophnten,

 

Welcome to HP Support Community

 

we suggest you contact HP Smart Friend if you are facing issues with 3rd party Apps

 

Link: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

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‎07-14-2021 11:29 AM

HP Recommended

HP will not help you with any Palm product...

 

Try looking at this thread:   https://h30434.www3.hp.com/t5/Tablets-and-Mobile-Devices-Archive-Read-Only/Palm-Desktop-6-2-2-Win-8-...

 

Hope this helps!

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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