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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2016 03:38 AM

HP Recommended
Product: Elite x2
Operating System: Microsoft Windows 10 (64-bit)

I have purchased a new Elite x2 with Windows 10 Pro. The tablet includes a pen for direct input. The pen works well for drawing and writing in OneNote but the handwriting recognition does not seem to be working.

 

Firstly (and mainly), when I bring up the on-screen keyboard and select the input options, the option for the handwriting recognition panel for inputting text using the pen is 'greyed out' and cannot be selected. All the other on-screen keyboard options work fine. Secondly, I think there should be a 'convert to text' option in OneNote to allow me to select handwritten text and get OneNote to convert to writing. This option seems to be missing - I assume for the same reason as I cannot select handwriting input in Windows.

 

This is frustrating as handwriting input was one of the reasons I chose this tablet. Can anyone advise me if there's something else I need to do, or what might be wrong?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2016 02:27 PM

HP Recommended

Hello TH270,

 

I'm not really sure why the Pen Layout selection is greyed out.

 

Only thing that I could think of is perhaps to check the Language pack that is installed.

 

I am using United States English and its working on my X2 Spectre which is similar to your Elitepad.

Go to:

Settings/Time & Language/Region & language/Languages - Add a language  

and see what the default is set at.

If its already on English (United States), go to options and see what keyboard is installed. That would be US QWERTY and not something else.

 

My guess is that if a different language is loaded, the handwritting recognition might not be available.

Other than that, I do not know. Sorry.

Add a language or keyboard - Windows Help

 

@WyreNut do you have this problem on your X2 Elite?

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3 REPLIES 3

‎06-20-2016 02:27 PM

HP Recommended

Hello TH270,

 

I'm not really sure why the Pen Layout selection is greyed out.

 

Only thing that I could think of is perhaps to check the Language pack that is installed.

 

I am using United States English and its working on my X2 Spectre which is similar to your Elitepad.

Go to:

Settings/Time & Language/Region & language/Languages - Add a language  

and see what the default is set at.

If its already on English (United States), go to options and see what keyboard is installed. That would be US QWERTY and not something else.

 

My guess is that if a different language is loaded, the handwritting recognition might not be available.

Other than that, I do not know. Sorry.

Add a language or keyboard - Windows Help

 

@WyreNut do you have this problem on your X2 Elite?

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‎06-21-2016 04:22 AM

HP Recommended
Thanks. That was the pointer I needed! There was an option under Time & Language / Region & Language / Languages / English (UK) / Options / Handwriting that I needed to select. Well hidden!

The pen input box can now be brought up and works fine.

Thanks again.
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‎06-21-2016 04:43 AM

HP Recommended

Good to know. Thanks for the heads up. :generic:

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