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03-04-2021 03:33 PM - edited 03-04-2021 03:43 PM
I need to print envelopes from my phone to an HP 5255 Office Jet.
GoToEnvelope is NOT working. My printer sees the job as 8 1/2 x 11 paper coming through, and of course I have envelopes in my printer. The HP Smart app and plugin were no help.
03-08-2021 09:10 AM
@5255android, Welcome to the HP Support Community!
Have you tried using a computer with the HP printer drivers installed to print the envelopes and check if that works?
For more info, refer to this document - Printing Envelopes
To know how to use the HP Smart app, click here.
Hope this helps! Keep me posted.
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