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- HP Community
- Archived Topics
- Tablets and Mobile Devices
- Re: Printer Firmware

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10-08-2020 07:33 PM
Hi,
I received letter from HP saying I needed to upgrade my firmware or I lose access to the HP ink, and the services. I have searched all over and I can't find the firmware upgrade. Must be done by Nov.
I have a DeskJet 3634.
Can someone plz help?
Thanks much
10-11-2020 05:55 AM
@Mookz, Welcome to the HP Support Community!
Are you using a Win PC or a MAC?
Click here to download the firmware according to the OS you are using.
Click here to know different methods of updating printer firmware.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
11-05-2020 02:10 PM
I'm using a smart phone.
Now when I connect printer on I lose the wireless internet. I have to plug unplug....
Glad I figured it out today.
Trying to print out info Social Security needs. Im in trouble... I'm so tired. Weeks of this. I can't upgrade and now it won't connect to internet anyhow.
Deskjet 3634. Hardly used, pay the $4 month fee for the ink.
Omg.... I don't know what to do.