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‎12-13-2020 02:12 PM

HP Recommended
Product: HP 255 G5
Operating System: Microsoft Windows 10 (64-bit)

63A1D182-3CBF-4D69-8E8E-5B2BCDAFA6DA.jpeg

 

Hi guys,

 

I have the same problem of user Kausinii on it's last post.
I can't install windows 10 on a new clean SSD on my hp 255 g5. 
I created a new bootable USB (both with rufus and then with windows media creation tool) but I obtained always this screen you can see in the image.
 

I tried disabling the legacy mode but nothing to do. 

I can not install win10 on the new SSD and I need some help.

 

Could someone help me?
thanks

1 REPLY 1

‎01-16-2021 11:14 AM

HP Recommended

SOLVED - there is an issue with non-compatible BIOS version with new version Windows 10 (sometime oldest version too).

 

It's necessary to upgrade BIOS. If windows is not starting must use BIOS recovery USB flash disc tool from HP.

 

(HP Notebook PCs - Recovering the BIOS (Basic Input Output System))

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