Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2017 02:54 AM

HP Recommended
Product: Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

I have recently installed the HP Support Assistant which I am pleased with.
I do not want the icon that it has added to my taskbar and cannot find how to prevent it

I can right click and remove the HP SA toolbar but I do not want to do this everytime my laptop opens.
Please advise how I can achieve this
Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2017 03:20 AM

HP Recommended

Hi,

 

Try the following.

 

Launch HP Support Assistant.

 

Click on the Settings cog towards the top right.

 

In the following panel, remove the checkmark against 'Display an icon in the Taskbar'  ( see the highlighted option in the image below ) and then click the Save button.

 

undefined

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

6 people found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎05-01-2017 03:20 AM

HP Recommended

Hi,

 

Try the following.

 

Launch HP Support Assistant.

 

Click on the Settings cog towards the top right.

 

In the following panel, remove the checkmark against 'Display an icon in the Taskbar'  ( see the highlighted option in the image below ) and then click the Save button.

 

undefined

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

6 people found this reply helpful
Was this reply helpful? Yes No

‎05-01-2017 04:52 AM

HP Recommended

Many thanks - I had tried the settings but the scroll bar was almost invisible and I missed it - could do with being wider!

Was this reply helpful? Yes No

‎05-01-2017 06:16 AM

HP Recommended

You're welcome and good to hear you found it :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎03-27-2019 03:12 PM

HP Recommended

Hi, how can you set this to off in the registry?

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.