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‎12-25-2020 12:46 PM

HP Recommended
Product: Unknown

When I try to connect my JBL Endurance 2 headphones to my laptop it tells me to enter a PIN. I contacted the headphone company and they said that they don't require PINs so now I'm asking you guys if there's a PIN.

2 REPLIES 2

‎01-18-2021 09:32 PM

HP Recommended

Hi@C2022, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the Microsoft document:-

 

You could try the default pin 0000, 1111 or 1234. If you're unable to connect your Bluetooth, here's a complete guide on how to connect your device in Windows 10.

 


https://www.youtube.com/watch?v=3jZM9qPvE6Y

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎01-20-2021 11:20 AM

HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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