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‎09-25-2022 12:24 AM

HP Recommended
Operating System: Microsoft Windows 11

Can’t connect or see Wifi option on HP ENVY TEelsra think it the wifi card. How wld u know what now?

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1 REPLY 1

‎09-25-2022 06:23 AM

HP Recommended

Hello @Surfers55 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(3) Please report your results

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