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HP Recommended
HP Slate 7 6104en VoiceTab
Other

when i want to apply update from external storage.... it does not work  ...

install/sdcard...

E:failed to mount / cache  (invailed argument)

E:failed to set up expected mounts for install;aborting

Installation aborted

E:failed to mount / cache  (invailed argument)

E: Can't mount/cache/recovery/log

E: Can't open/cache/recovery/log

..............

.............error  like this

 

              I want to learn just one way for update and unbrick to my tablet or there is another way if yes please say to me ... for example interface for win or mac or other way ?how and what can i do for unbrick to my tablet?

             thanks for your attention

3 REPLIES 3
HP Recommended

@erolkisla

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues updating from external storage with the HP Slate 7 Voice Tab.

 

HP provides OTA (over-the-air) updates for the Android operating system on your tablet. When your tablet is connected to the Internet, updates download automatically and prompt you to install. An operating system update does not destroy the data or settings you have saved on the tablet.

 

On HP Slate 7 Extreme tablets, the update process from Android 4.2/Jelly Bean to Android 4.4/KitKat involves a two-part update. The tablet must be updated to Android 4.3/Jelly Bean before updating to Android 4.4/KitKat.

 

For more information please click this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

HP Recommended

did you realy read what i wrote?tablet does not open and i cant update i wrote how i take error

HP Recommended

Hi@erolkisla,

 

Thank you for responding, I appreciate your time and effort.

 

I  apologize for the inconvenience. Going forward, we are going to take steps to ensure that this situation does not happen again. It could be an issue with the HP Slate 7 Voice Tab.

 

Please feel free to contact us here anytime you need any further assistance.
 

Have a great day!

 

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