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08-01-2022 10:58 AM
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 11
My HP printer updated this morning. I am not able to fax using the HP Smart App, it rings, tries to send the fax and then gives me an error message ce-005. There is no answer for code 005 that I can see. I have faxed to this number before with no issues.

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