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CEL4
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Query operating system issue

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Hp slate 21

FF0304C7-5EE1-4454-91D4-1BDD3FE69D50.jpeg

Hi good day. I have hp slate 21 4 yrs old. The isaue was Almost a year not use. When we open  only appears the logo with 3 stipe and  stock to that. What we need to do. Thanks for your response

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Technicalshamu
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go to system recovery and perform a factory reset. if u dont know to do it dont worry.go to  https://support.hp.com/us-en/document/c03915683 this go check performing factory reset while device is off

 

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