03-22-2017 10:31 PM
The control panel screen on the printer has turned blue.
I cannot print using the printer manually
I can only print from the computer to the printer.
I have a MAC OS X 10.11 El Capitan Apple Computer
03-22-2017 11:39 PM
Have you tried the following, if not please do so...
- perform a power cycle, i.e. unplug the power to your printer and plug it back again after about 10~30 seconds.
- Perform a hard reset by following the following steps...