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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-04-2017 05:02 AM

HP Recommended

I have a satellite office where they do not have any sound, when they start a conference. But if they unplug ethernet cable and plug it back it works. It is more then one CX3000 that have the problem. A user with that problem says that the three LED indicator is lightning in amber. But there is no documentation that describes colour of these LED. Is there anyone that knows?

1 REPLY 1

‎10-17-2017 07:34 AM

HP Recommended

Hi,

 

Sorry for the late response.

 

On the CX phones, the color of the LED indicator shows your status in Skype for Business:

* Green for available

* Amber/Yellow for Inactive/Away

* Red for Busy/In meeting

 

Let us know if you have further queries.

 

Thank you,

Stephane

Polycom Tech Support.

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