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- HP Community
- Poly Phones
- USB / Bluetooth Speakerphones
- Assign Rocket Ship button to switch video on / off?

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02-11-2021 01:50 AM
Hi
I am using a Poly Synch 20-M with Microsoft Teams button.
is it possible to define a custom action on the Rocket Ship Button? Specifically, I would like to see switch Video on/off in Microsoft Teams.
is this possible, anyone?
02-19-2021 06:55 AM
With the Poly Lens app you can configure the Rocket button to perform one of a few predefined actions, but when using it with Teams only the "Hold/Resume Call' option is really applicable.
There is no way currently to add custom controls or macro behaviors to that button.

12-01-2021 09:05 PM
Hello @RogerPitton,
Welcome to Poly Community and thank you for sharing this.
Any feature request/s related to USB headsets/speakers/Personal video cameras/Video bars can be submitted via our technical support channels (phone/email/chat). Poly ticketing system has an option to record such comments/requests as constructive feedback which is regularly reviewed by our concerned teams and depending on what features are being demanded by majority of users or have great impact on most users then those may get included in future firmware releases depending on feasibility and business justification.
Please raise a ticket with Poly technical support to get this recorded so that we are aware what you need specifically from the given product and whether it becomes a possibility or not at least it is in our database for future references when designing/implementing any new features or maybe when launching new products/services.
Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".
This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.