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- HP Community
- Poly Headsets
- USB Headsets
- Issue when muting Teams

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09-05-2023 10:28 AM
Hello, When taking a teams call on my Savi 7310 Headset if I mute the Teams call the headset also mutes any other microphone activities.
I don't want it to do this as I still need to use the Microphone on a separate system while on the Team phone call. I just don't want the caller to hear the second conversation that is happen.
Help?
09-06-2023 12:38 PM
Hello A-A-Ron12, welcome to the HP Poly community.
Please check for the information below.
Mute
>During an active call, tap the Mute button to mute or unmute your headset.
Interact with Microsoft Teams
>Press the Teams button to interact with Microsoft Teams when not on a call (model and application required).
Note: Your headset's Call button is also the Microsoft Teams button.
View Microsoft Teams notifications
>Your USB Adapter Microsoft Teams LED pulses when you have a Teams notification.
>Tap your headset Call button to view notifications on your computer.
Regards,
Meghana
I'm an HP Employee.
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