Issue when muting Teams

A-A-Ron12 · ‎09-05-2023

Hello, When taking a teams call on my Savi 7310 Headset if I mute the Teams call the headset also mutes any other microphone activities.

I don't want it to do this as I still need to use the Microphone on a separate system while on the Team phone call. I just don't want the caller to hear the second conversation that is happen.

Help?

Meghana_10 · ‎09-06-2023

Hello A-A-Ron12, welcome to the HP Poly community.
Please check for the information below.
Mute

>During an active call, tap the Mute button to mute or unmute your headset.

Interact with Microsoft Teams
>Press the Teams button to interact with Microsoft Teams when not on a call (model and application required).

Note: Your headset's Call button is also the Microsoft Teams button.

View Microsoft Teams notifications

>Your USB Adapter Microsoft Teams LED pulses when you have a Teams notification.

>Tap your headset Call button to view notifications on your computer.

Regards,
Meghana

I'm an HP Employee.

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