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‎12-26-2023 02:54 AM - edited ‎12-26-2023 02:55 AM

HP Recommended
Product: Blackwire 3325 USB-A

My Mic has stopped working suddenly. I have connected another same device of my colleague which works properly. Also connected to different machine but still does not work. Speakers work perfect just the Mic has stopped taking input. Bought it just 6 months ago still in warranty.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2023 04:13 AM

HP Recommended

It started working I just needed to update the software from Poly Lens App.

Thanks to Poly support agent 

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1 REPLY 1

‎12-26-2023 04:13 AM

HP Recommended

It started working I just needed to update the software from Poly Lens App.

Thanks to Poly support agent 

Was this reply helpful? Yes No
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