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HP Recommended
HP All-in-One 24-f0018
Microsoft Windows 10 (32-bit)

Help! I plug in my Poly headset, but my computer won't recognize it. I have tried various ports. Why not? How can I fix this so I can talk on Kixie?

1 REPLY 1
HP Recommended

Hello, @calicomist, and welcome to the HP Poly community.


I am sorry to hear that you are facing this issue with the Poly headset. 


Could you please let me know the make and model of the headset that you are facing issues with so that I can assist you further?
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.