Poly Blackwire 3320 Splitter

[KOphand]

Is there a splitter for the Poly Blackwire 3320 headset that allows someone to listen in on an active call for training purposes...?

Thank you

[Meghana_10]

Hello @KOphand, Welcome to the HP Poly Support Community. 

Thanks for reaching out about your query regarding the Poly Blackwire 3320 headset.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

This is to inform you that the splitter feature is not available for the Poly Blackwire 3320 headset.

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana

[Meghana_10]

Hi there! @KOphand,

We haven’t heard from you; this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!
Regards,
Meghana 

[KOphand]

Thank you for your reply - though it didn't really help me as  no alternatives were offered. We have these corporate headsets across the company and cannot, seemingly, find any way for trainers to listen in on calls.

Do you have any ideas..?

[Meghana_10 · Accepted solution]

We are really sorry that the splitter feature is not available for the Poly Blackwire 3320 headset. @KOphand

Regards,
Meghana