Trying to connect my new headset voyager 4310 uc

[Visiondkc]

I'm trying to connect my new Voyager 4310 UC headset to take inbound calls for work. I would like to answer wirelessly or connected to my laptop

[M_Salman]

Hello @Visiondkc, Welcome to the HP Poly Support Community.

I understand you're looking to connect your new Voyager 4310 UC headset to your PC wirelessly. You can easily do this using the included BT700 USB adapter, which comes pre-paired with the headset for a smooth and hassle-free setup.
 

To ensure optimal performance, please follow these steps:
 

• Ensure the Voyager 4310 UC is set as the default audio device on both your PC and any softphone applications you use.
• Install the Poly Lens application on your PC. This tool helps you manage device settings and keep your headset firmware up to date.
   

For more detailed information, please refer to the User Guide at the link below:

pdf_9486805_en-US-1.pdf

Link to download poly lens: Poly Lens Device Management App | HP® Canada
 

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman

[M_Salman]

Hi @Visiondkc,
 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.
 

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!

Regards
Salman

[M_Salman]

Hi @Visiondkc , 

I hope this message finds you well. 

I wanted to follow up on the query that we discussed earlier and confirm that it has been successfully resolved.

If you still need further assistance or have any additional questions, please do not hesitate to reach out to us. 

We are here to assist you and provide any necessary support.

Regards,

Salman

[M_Salman]

@Visiondkc 

Hope you're rocking an amazing day! Since we haven't heard from you yet, we will be archiving this case for now; however, you can respond to the same thread to continue the conversation. 

If you need any more help or just want to say hi, we're here for you - just a message away!

Take care, and stay fantastic!

Regards,

Salman