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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-11-2021 03:58 PM

HP Recommended
Product: HP Pavilion 500-320qe CTO Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

When I try to listen to podcasts on iTunes, I receive an error message saying "iTunes has detected incompatible Bluetooth software on your computer and may not run correctly." I cannot use iTunes.

 

I searched for a solution and went to MS for an answer. I followed their directions and removed Bluetooth using the Device Manager. Then I restarted and Bluetooth reinstalled. However, it had no result, in that I get the same error message.

 

What can I do now?

MarianC
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