Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-07-2020 01:03 AM

HP Recommended
Product: HP DreamColor Z31x Studio Display
Operating System: macOS 10.15 Catalina

I have a newly purchased HP DreamColor Z31x Studio Display.  It has a built-in hardware color calibrator.  I've followed the directions and began calibrating my display (in the dark without any external sources of light and with the display being powered on for longer than 45 minutes) and the results when completed always shift towards an unusable blue tint.  

 

I am a working professional photojournalist so I need this display to be incredibly color accurate but I am unsure of how to resolved this issue.  Can this be fixed with a firmware update or is this a faulty unit that needs to be returned?

 

Any help from a z31x owner or a HP support expert would be appreciated!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.