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HP Recommended
Pavilion 22bw 21.5-inch Diagonal IPS LED Backlit Monitor
Microsoft Windows 10 (64-bit)

Hi, I've been using my Pavilion 22bw monitor for around 6ish years now and recently it has stopped receiving power from the back. I know this because when I plug it in, the light near the input turns on for a few seconds and then goes out. If I push the power input and wiggle it the light will occasionally turn on for a few moments before dimming and going off again. Before this issue, the monitors front buttons didn't really work (LED light was off, no responsiveness from buttons) so I had to unplug it and re plug it from the back to turn it on and off.  The monitor also sometimes appeared to only show green and blue colors, but a quick restart would always fix this rare problem.

 

Does anyone know how to fix the power problem? I'm pretty sure that the issue isn't the power cord itself, but I could be wrong. Please let me know if I can provide any extra information. Thank you!

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