• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion 22bw 21.5-inch Diagonal IPS LED Backlit Monitor
Microsoft Windows 10 (64-bit)

Hi, I've been using my Pavilion 22bw monitor for around 6ish years now and recently it has stopped receiving power from the back. I know this because when I plug it in, the light near the input turns on for a few seconds and then goes out. If I push the power input and wiggle it the light will occasionally turn on for a few moments before dimming and going off again. Before this issue, the monitors front buttons didn't really work (LED light was off, no responsiveness from buttons) so I had to unplug it and re plug it from the back to turn it on and off.  The monitor also sometimes appeared to only show green and blue colors, but a quick restart would always fix this rare problem.

 

Does anyone know how to fix the power problem? I'm pretty sure that the issue isn't the power cord itself, but I could be wrong. Please let me know if I can provide any extra information. Thank you!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.