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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Prodesk 400 G3 Mini
Microsoft Windows 10 (64-bit)

Have reinstalled windows 10 version 1809 also 1803 have upgraded bio's to latest P23-

HP ProDesk 400 G3 DM System BIOS (P23)

system software Manager Icon

02.22 Rev.A

 chipset- latest intel chipset- Intel Chipset -10.1.1.45 Rev.A

 audio-

Conexant High Definition Audio Driver

system software Manager Icon

8.65.276.53 Rev.A

,video-Intel HD 630   21.20.16.4551 Rev.A

CPU-Intel Core I5  7th Gen

Memory 8 Gig

Have reinstalled serval times with HP image  from HP and from scrtach downloaded win 10 pro from microsoft still can't get CDrom to play correctly with out stopping durning playing audio or video's any body got any IDEAS also the CDrom is super multi DVD writer M# GUD1N all from HP have about 40 machines like this they all do the same thing.Driver for cdrom is microsoft from 6-21-2006 tired to find update for and firmware not available anywhere that i can find

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